HEA has retained the services of Medavie Blue Cross’s inConfidence E.F.A.P. program in partnership with Shepell-FGI to provide their professional counselling and information services. This program covers a wide range of health and personal problems.

How can an employee or family member access E.F.A.P. services?

Employees and family members can call:

       1-866-347-2067 
     - toll free 7/24/365 service & crisis counselling

You will be contacting Shepell-FGI directly. They do not share any information on any individual case with the HEA or with Medavie Blue Cross

OR

Click on the following link to learn more about inConfidence services:

         www.inconfidence.ca

The program offers comprehensive counselling services such as: personal well being; managing relationships and family; accessing legal assistance; accessing financial assistance; researching child and elder care resources; addressing workplace challenges; addictions; understanding nutrition; accessing health care advice.

There is no cost for the initial contact to E.F.A.P. There may be a cost if it is determined that the problem identified will require further services not covered under this service.